1. Booking and Payment:
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- Guests must make reservations through our online platform.
- Full payment is required at the time of booking.
- Payments are inclusive of taxes.
- Where additional services are required upon request additional fees may apply
2. Check-in and Check-out:
- Check-in time is anytime from 15:00 PM – 22:00PM, and check-out time before 12:00 PM.
- Key access, parking and check-in instructions will be provided one day before check-in whilst check-out instructions will be provided on the day of check-out.
- Parking can be provided on request at no additional cost to the Guest
3. Property Rules:
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- Maximum occupancy 3 persons as specified in the property listing.
- No smoking is allowed inside the property.
- Pets are not allowed inside the property.
- Parties and events are not allowed, there is normally a police patrol in the vicinity and any disturbances or parties will result in the guest being evicted by the police without a refund
- Guest will be liable for damages. Damages will be assessed and charged to the guest
5. Cancellation Policy:
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- Full refund for cancellations made at least 5 days before the reservation start date.
- No refunds for cancellations made within 4-0 days of the reservation start date.
6. Liability and Insurance:
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- Guests are responsible for any damages to the property.
- Guests are encouraged to carry travel insurance to cover unforeseen events.
7. Cleaning and Maintenance:
- Guests are expected to leave the property in a reasonably clean condition.
- Any maintenance issues or damages must be reported immediately.
8. Privacy and Security:
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- Guest information is protected and used only for booking and communication purposes.
- The property is equipped with [security features] for guest safety.
9. Owner’s Access:
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- The owner or authorized personnel may access the property for maintenance or inspections with reasonable notice to the guest.
10. Guest Responsibilities:
– Guests must adhere to all local laws and regulations.
– Respect neighbours and maintain a peaceful environment.
11. Dispute Resolution:
– Any disputes will be resolved through negotiation or mediation.
12. Force Majeure:
– In cases of unforeseen events (e.g., natural disasters), bookings may be canceled with a full refund.
13. Termination:
– Violation of these terms may result in immediate eviction with no refund.
15. Contact Information:
- For inquiries or assistance, please contact the host Adaeze on email: apexholidayrentals@yahoo.com phone: +447496181459