Terms and Conditions

1. Booking and Payment:

    • Guests must make reservations through our online platform.

    • Full payment is required at the time of booking.

    • Payments are inclusive of taxes.

    • Where additional services are required upon request additional fees may apply

    2. Check-in and Check-out:

      • Check-in time is anytime from 15:00 PM – 22:00PM, and check-out time before 12:00 PM.

      • Key access, parking and check-in instructions will be provided one day before check-in whilst check-out instructions will be provided on the day of check-out.

      • Parking can be provided on request at no additional cost to the Guest

      3. Property Rules:

        • Maximum occupancy 3 persons as specified in the property listing.

        • No smoking is allowed inside the property.

        • Pets are not allowed inside the property.

        • Parties and events are not allowed, there is normally a police patrol in the vicinity and any disturbances or parties will result in the guest being evicted by the police without a refund

        • Guest will be liable for damages. Damages will be assessed and charged to the guest

        5. Cancellation Policy:

          • Full refund for cancellations made at least 5 days before the reservation start date.

          • No refunds for cancellations made within 4-0 days of the reservation start date.

          6. Liability and Insurance:

            • Guests are responsible for any damages to the property.

            • Guests are encouraged to carry travel insurance to cover unforeseen events.

            7. Cleaning and Maintenance:

              • Guests are expected to leave the property in a reasonably clean condition.

              • Any maintenance issues or damages must be reported immediately.

              8. Privacy and Security:

                • Guest information is protected and used only for booking and communication purposes.

                • The property is equipped with [security features] for guest safety.

                9. Owner’s Access:

                  • The owner or authorized personnel may access the property for maintenance or inspections with reasonable notice to the guest.

                  10. Guest Responsibilities:

                  – Guests must adhere to all local laws and regulations.

                  – Respect neighbours and maintain a peaceful environment.

                  11. Dispute Resolution:

                  – Any disputes will be resolved through negotiation or mediation.

                  12. Force Majeure:

                  – In cases of unforeseen events (e.g., natural disasters), bookings may be canceled with a full refund.

                  13. Termination:

                  – Violation of these terms may result in immediate eviction with no refund.

                  15. Contact Information: